QuantumSabre Services Agreement

Standard Terms and Conditions

1. Parties to the Agreement

1.1 QuantumSabre Ltd.

QuantumSabre Ltd. (referred to as “QuantumSabre”) is a registered cybersecurity company operating under the laws of [Insert Country/Region]. QuantumSabre specializes in providing professional-grade cybersecurity solutions tailored to meet the security needs of businesses, governments, and individuals. Services offered by QuantumSabre include but are not limited to:

  • Offensive security services (e.g., penetration testing, red team operations).
  • Managed Security Services (MSS).
  • Cybersecurity training and awareness programs.
  • Digital forensics and incident response.
  • Security consulting and advisory services.

Business Details:

  • Registered Name: QuantumSabre Ltd.
  • Registration Number: 15099899
  • Registered Office Address: 27 Gloucester street, London, United Kingdom, WC1N 3AX .

Contact Details:

  • Email: quantumsabre@protonmail.com
  • Phone: 01707691944
  • Website: www.quantumsabre.com

QuantumSabre is committed to delivering services in compliance with industry standards, applicable laws, and contractual agreements.

1.2 Client

The Client refers to any individual, business entity, government agency, or organization that engages QuantumSabre for the provision of cybersecurity services under this agreement.

Client Responsibilities:

  1. Provide accurate, timely, and comprehensive information required for the successful execution of services.
  2. Ensure all actions and requests related to QuantumSabre’s services comply with applicable laws, regulations, and policies.
  3. Maintain ownership of all assets, data, and systems tested, accessed, or analyzed by QuantumSabre as part of the service agreement.
1.3 Authorized Representatives

Both QuantumSabre and the Client will designate authorized representatives who shall act on behalf of their respective parties regarding the execution and management of the agreed services. These representatives will:

  • Serve as the primary points of contact.
  • Have the authority to make decisions related to the contract.

2. Relationship Between the Parties

2.1 Independent Contractor Relationship

QuantumSabre operates as an independent contractor providing specialized services to the Client. Nothing in this agreement constitutes a partnership, joint venture, agency, or employer-employee relationship between QuantumSabre and the Client.

Key Implications:

  • Neither party is authorized to bind or obligate the other party except as explicitly stated in this agreement.
  • QuantumSabre is not responsible for the Client’s internal operations, business practices, or regulatory compliance unless directly related to the services provided.
2.2 Non-Exclusivity

This agreement does not create an exclusive relationship unless explicitly stated in the contract. QuantumSabre reserves the right to provide similar services to other clients, including those in the same industry as the Client, provided there is no conflict of interest or breach of confidentiality.

3. Representation and Warranties

3.1 QuantumSabre Warranties

QuantumSabre warrants that:

  1. All services will be delivered professionally, with due care, skill, and diligence.
  2. Staff assigned to the project possess the necessary expertise, certifications, and clearances (e.g., Enhanced DBS) to perform the required tasks.
  3. QuantumSabre adheres to all applicable laws, regulations, and industry best practices.
3.2 Client Warranties

The Client warrants that:

  1. They have the legal authority to enter into this agreement and share required information and system access.
  2. They own or have legal rights to the systems, data, and infrastructure that QuantumSabre will interact with.
  3. They will not misuse QuantumSabre’s services to violate laws or harm third parties.

Background

Purpose of the Agreement
This agreement establishes the terms and conditions governing the relationship between QuantumSabre and its clients. It reflects QuantumSabre’s commitment to providing best-in-class cybersecurity services while protecting client interests, ensuring data privacy, and complying with applicable laws.

About QuantumSabre


QuantumSabre Ltd. (“QuantumSabre”) is a premium cybersecurity firm dedicated to providing military-grade security solutions to businesses, governments, and individuals worldwide. Founded on principles of precision, integrity, and innovation, QuantumSabre combines expertise in offensive security, managed security services, and digital forensics to address modern cybersecurity challenges effectively.

Military-Grade Security Approach


QuantumSabre’s methodologies are deeply rooted in military best practices, honed through the leadership’s experience in elite military operations and specialized cybersecurity training. By applying rigorous standards akin to those used in national defense, QuantumSabre delivers solutions that are:

Commitment to Client Assurance


At QuantumSabre, client assurance is at the heart of every service offered. This commitment includes:

Confidentiality: Strict adherence to non-disclosure agreements and confidentiality protocols ensures that all client data and communications remain private and secure.

Transparency: Clients are provided with clear, actionable reports and recommendations at every stage of the engagement.

Tailored Solutions: Recognizing that every client’s security needs are unique, QuantumSabre customizes its services to align with specific business goals, industry requirements, and regulatory obligations.

Expert Team


QuantumSabre is led and operated by cybersecurity specialists who are not only technically skilled but also bring a unique perspective shaped by experience in military and intelligence operations. Key attributes of the team include:

Enhanced DBS Certifications: Every team member holds Enhanced DBS clearance, ensuring trustworthiness and accountability.

Advanced Education: Team members possess university degrees in cybersecurity, with a specialization in offensive security and related fields.

Operational Excellence: Leadership includes former Special Forces operatives and codebreaking experts, reflecting a focus on precision, discipline, and innovation.

Unique Selling Points


QuantumSabre stands out in the cybersecurity industry due to:

A Proven Track Record: Decades of combined experience in offensive and defensive cybersecurity practices.

Precision and Detail: Inspired by the founders’ German-American heritage, the company emphasizes meticulous execution, akin to German engineering standards.

Security Assurance: The emphasis on “military-grade” and “security assurance” sets QuantumSabre apart as a trusted partner for safeguarding critical systems and data.

Scope of Services


QuantumSabre offers a comprehensive range of cybersecurity services, including but not limited to:

Offensive security testing (penetration testing, red team operations).

Managed Security Services (real-time monitoring and threat response).

Cybersecurity training and awareness programs.

Digital forensics and incident response.

Security architecture consulting and regulatory compliance support.

Commitment to Compliance and Innovation


QuantumSabre adheres to international standards and regulatory requirements, such as GDPR, ISO 27001, and NIST frameworks. The company continuously invests in research and development to stay ahead of emerging threats and integrate cutting-edge technologies into its service offerings.

Definitions

  • Agreement: This Services Agreement, including the Order Form, Annexes, and any Addenda.
  • Applicable Data Protection Laws:
    • The UK GDPR under the Data Protection Act 2018 and related UK legislation.
    • The EU GDPR (Regulation (EU) 2016/679) and related EU laws.
  • Confidential Information: All proprietary or sensitive information disclosed by one party to the other, marked confidential or reasonably understood to be so.
  • Customer Materials: Documents, data, or materials provided by the Customer for Service delivery.
  • Deliverables: Outputs, reports, or other tangible/intangible results from the Services.
  • Fees: Payments due for Services as specified in the Order Form.
  • Order Form: The document outlining specific Services, Deliverables, timelines, and associated Fees.
  • Services: Cybersecurity services as specified in the Order Form, including Deliverables.

Interpretation

  1. Clause and section headings are for convenience only and do not affect interpretation.
  2. Singular includes plural, and vice versa.
  3. References to legislation include amendments or reenactments.
  4. “Writing” includes email correspondence.

Structure and Scope of the Agreement

Structure and Scope of the Agreement

1. Introduction

1.1 This document outlines the Terms and Conditions governing the professional relationship between QuantumSabre Ltd. (“QuantumSabre”) and its Clients. It defines the rights, responsibilities, and obligations of both parties and the framework under which cybersecurity services are provided.
1.2 By entering into an agreement, the Client acknowledges that they have read, understood, and agree to the terms outlined in this document, as well as any accompanying contracts, Statements of Work (SOW), or service agreements.

2. Expanded Scope of the Agreement

2.1 Services Offered

QuantumSabre specializes in providing cybersecurity services, which may include but are not limited to:

  • Offensive Security Services: Penetration testing, vulnerability assessments, red team operations, and social engineering simulations.
  • Managed Security Services (MSS): Real-time monitoring, threat intelligence, incident response, and recovery.
  • Cybersecurity Training: Awareness programs, phishing simulations, and tailored workshops for staff or IT teams.
  • Digital Forensics and Incident Response: Investigation of breaches, recovery of compromised systems, and forensic reporting.
  • Advisory and Consulting Services: Compliance support for frameworks such as GDPR, ISO 27001, and NIST; security architecture design; and risk management assessments.
2.2 Geographical Limitations

QuantumSabre offers services globally, subject to the following limitations:

  • Services may not be provided in jurisdictions where local laws, regulations, or trade sanctions prohibit the delivery of cybersecurity solutions.
  • For on-site services, availability may depend on the location, logistical feasibility, and travel restrictions.
  • Remote services are available worldwide, provided the Client can grant secure access to the necessary systems and data.
2.3 Exclusions

The following activities are excluded from the scope of services unless explicitly stated in the signed agreement or SOW:

  1. System Development or Maintenance: QuantumSabre does not provide general software development or IT support services unrelated to cybersecurity.
  2. Third-Party Vendor Management: Managing or negotiating contracts with third-party service providers unless explicitly agreed upon.
  3. Legal Representation: QuantumSabre does not provide legal advice or representation concerning compliance issues or regulatory disputes.
  4. Guaranteed Outcomes: QuantumSabre cannot guarantee absolute protection against all cybersecurity risks or breaches due to the evolving nature of threats.
2.4 Customization

Every Client engagement is unique, and QuantumSabre tailors its services to meet the specific objectives, infrastructure, and risk profile of the Client. The exact deliverables and performance metrics are documented in the SOW.

2.5 Service Standards

QuantumSabre adheres to the following standards when delivering its services:

  • Industry best practices, including adherence to frameworks like NIST, MITRE ATT&CK, and OWASP.
  • Compliance with regional regulations, such as GDPR, CCPA, or local data protection laws, as applicable.
  • Timely reporting and delivery as agreed upon in the SOW.

3. Amendments to Scope

3.1 Client-Initiated Amendments

The Client may request changes or additions to the scope of services during the agreement term. These amendments are subject to:

  1. Written agreement from both parties.
  2. A formal update to the SOW or service contract.
  3. Possible adjustment to project timelines, deliverables, and associated costs.
3.2 QuantumSabre-Initiated Amendments

QuantumSabre reserves the right to propose amendments to the scope of services to:

  • Adapt to new cybersecurity threats or changes in the Client’s infrastructure.
  • Comply with changes in laws, regulations, or industry standards.
  • Integrate emerging technologies or tools to improve service effectiveness.

All such amendments must be approved by the Client in writing before implementation.

3.3 Emergency Situations

In the event of an urgent cybersecurity incident (e.g., active breach, ransomware attack), QuantumSabre may temporarily expand its scope of services to mitigate the situation. Any additional costs or changes will be communicated promptly to the Client for approval.

4. Communication and Documentation

4.1 All agreements, amendments, and changes to scope must be documented in writing, either through an updated SOW, addendum, or email correspondence confirmed by both parties.
4.2 The primary points of contact for both parties will manage the coordination and approval of scope-related changes.

Provision of Services

1. Scope of Services

1.1 Service Offerings


QuantumSabre provides a range of cybersecurity services, which may include but are not limited to:

  • Offensive Security Services: Penetration testing, vulnerability assessments, red team exercises, and adversary simulations.
  • Managed Security Services (MSS): Real-time monitoring, threat intelligence, incident detection, and response services.
  • Cybersecurity Training and Awareness Programs: Tailored training for staff, executives, and IT teams, including phishing simulations and workshops.
  • Digital Forensics and Incident Response (DFIR): Investigation of cybersecurity incidents, forensic analysis, and breach recovery.
  • Consulting and Advisory Services: Risk assessments, compliance advisory (e.g., GDPR, ISO 27001), and security architecture reviews.

1.2 Service Agreement


The specific services to be delivered are defined in a signed Statement of Work (SOW) or contract. The SOW will include:

  • Detailed descriptions of deliverables.
  • Timelines for completion.
  • Responsibilities of both parties.
  • Any applicable milestones or performance metrics.

2. Service Delivery

2.1 Methods of Delivery


QuantumSabre provides services through one or more of the following methods:

  • On-Site Engagements: QuantumSabre’s team works directly at the Client’s premises to deliver services, subject to geographical and logistical constraints.
  • Remote Services: Services delivered via secure digital platforms, virtual tools, and remote access to Client systems, ensuring efficiency and scalability.
  • Hybrid Delivery: A combination of on-site and remote services, as mutually agreed.

2.2 Standard of Care


QuantumSabre commits to delivering all services:

  • Professionally and with due diligence.
  • In accordance with industry standards, such as NIST, ISO 27001, and OWASP guidelines.
  • Using state-of-the-art tools and methodologies to ensure high-quality outcomes.

2.3 Service Dependencies


The successful delivery of services is contingent upon the Client providing:

  • Timely access to relevant systems, data, and personnel.
  • Clear and accurate information necessary for project execution.
  • Assistance in addressing unforeseen challenges, such as internal system constraints.

3. Performance and Reporting

3.1 Project Milestones


QuantumSabre will adhere to the timelines and milestones outlined in the SOW. Any deviations will be communicated promptly to the Client, along with proposed adjustments.

3.2 Deliverables


QuantumSabre will provide the agreed deliverables, which may include:

  • Detailed reports (e.g., vulnerability assessments, incident response findings).
  • Executive summaries and actionable recommendations.
  • Post-engagement debriefs or training sessions, as applicable.

3.3 Performance Reviews


The Client has the right to request periodic updates or reviews of service performance. QuantumSabre will provide updates on progress, challenges, and adjustments as necessary.

4. Limitations

4.1 No Guarantee of Absolute Security


While QuantumSabre’s services are designed to reduce risks and enhance security, no system is immune to cybersecurity threats. QuantumSabre does not guarantee absolute protection against all threats.

4.2 Scope Restrictions


QuantumSabre will not exceed the agreed scope of work without written authorization from the Client. Unauthorized changes or expansions to the scope may result in additional fees or delays.

4.3 Third-Party Systems


QuantumSabre is not responsible for the performance, availability, or security of third-party systems, services, or tools that the Client uses unless explicitly included in the SOW.

5. Client Responsibilities

5.1 Access and Cooperation


The Client agrees to:

  • Provide necessary access to systems, data, and personnel as required for service delivery.
  • Ensure that QuantumSabre’s team is informed of any restrictions, legal obligations, or internal policies that may affect service delivery.

5.2 Compliance


The Client is responsible for ensuring that the use of QuantumSabre’s services complies with all applicable laws, regulations, and third-party agreements.

5.3 Timely Feedback


To avoid delays, the Client will review and provide feedback on deliverables within the timeframe specified in the SOW.

6. Adjustments and Modifications

6.1 Change Requests


Any changes to the scope, timeline, or deliverables must be requested in writing and agreed upon by both parties.


6.2 Amendments to Timelines


In cases of unforeseen circumstances, QuantumSabre reserves the right to propose reasonable adjustments to timelines, subject to Client approval.

7. Completion of Services

7.1 Final Deliverables


Upon completion of the agreed services, QuantumSabre will provide all final deliverables as outlined in the SOW. This may include technical reports, recommendations, and/or post-engagement consultation.

7.2 Service Closure


The project is considered complete once all deliverables have been submitted, accepted by the Client, and any outstanding fees have been settled.

Payment Terms

1. General Payment Obligations

1.1 The Client agrees to pay all fees, charges, and costs associated with the services provided by QuantumSabre, as detailed in the signed Statement of Work (SOW) or service agreement.
1.2 A 50% deposit of the total agreed fee, plus VAT, is required before any work begins. This deposit is non-refundable, except as outlined in the refund policy.
1.3 The remaining balance, plus VAT, is due as per the terms specified in the SOW, typically upon completion of the project or in instalments aligned with project milestones.

2. Fee Structure

2.1 Fixed Fee Services:
For fixed-fee services, payment will be structured as:

  • 50% Deposit (plus VAT): Payable before work commences.
  • Remaining Balance (plus VAT): Payable upon completion of the agreed deliverables or as outlined in the SOW.

2.2 Hourly or Daily Rates:
For services billed on a time basis:

  • A 50% estimated deposit (plus VAT) is required upfront based on the initial project estimate.
  • Final charges, plus VAT, will reflect actual hours or days worked and will be invoiced upon completion or at regular intervals, as outlined in the SOW.

2.3 Recurring Services:
For ongoing or subscription-based services, such as Managed Security Services:

  • The first payment, equal to 50% of the initial period’s fees (plus VAT), is due before services commence.
  • Subsequent payments, plus VAT, will follow the agreed billing schedule (e.g., monthly, quarterly, annually).

2.4 Additional Charges:


Any additional costs, such as travel expenses, third-party tool licensing, or expedited work requests, will be pre-approved by the Client and invoiced separately, plus VAT where applicable.

3. Invoicing and Payment Schedule

3.1 Invoicing Terms:
QuantumSabre will issue invoices according to the agreed payment schedule in the SOW. Each invoice will include:

  • A breakdown of services rendered.
  • Applicable VAT and any other taxes.
  • Payment instructions.

3.2 Deposit Invoice:
The 50% deposit invoice (plus VAT) must be paid in full before any work begins. QuantumSabre reserves the right to delay project start dates until the deposit is received.

3.3 Final Payments:
The remaining balance, plus VAT, must be paid within [insert timeframe, e.g., 14 or 30 days] of the final invoice date unless otherwise specified in the SOW.

3.4 Late Payments:
Payments not received by the due date will incur:

  • Late Fees: Interest of [insert rate, e.g., 2% per month] on the outstanding balance, including VAT.
  • Service Suspension: QuantumSabre reserves the right to suspend services until payment is received.

4. Taxes

4.1 VAT Application:
All fees quoted exclude Value-Added Tax (VAT) unless explicitly stated. VAT will be applied to all invoices at the rate applicable at the time of billing, in accordance with relevant tax laws.


4.2 Withholding Taxes:
If the Client is required to withhold taxes under local laws, the payable amount must be grossed up so that QuantumSabre receives the full agreed fee, including VAT.

5. Payment Methods

5.1 Payments may be made via the following methods:

  • Bank Transfer: Using the details provided on the invoice.
  • Credit/Debit Card: May be subject to processing fees.
  • Other Methods: As mutually agreed in writing.

5.2 The Client is responsible for covering transaction fees (e.g., wire transfer fees) unless otherwise agreed.

6. Refund Policy

6.1 Non-Refundable Deposit:
The 50% deposit (plus VAT) is non-refundable, except in cases where QuantumSabre is unable to deliver services due to circumstances beyond its control.


6.2 Service Cancellations:
Refunds for unrendered services will only be issued if the Client cancels the agreement before work has commenced, less any administrative fees or costs already incurred.

7. Disputed Charges

7.1 Notification of Dispute:
The Client must notify QuantumSabre of any disputed charges within 5 working days of receiving the invoice.


7.2 Resolution:
QuantumSabre will review the dispute and, if valid, issue a corrected invoice. The Client agrees to pay any undisputed charges, plus VAT, by the original due date.

8. Termination and Outstanding Payments

8.1 Termination:
If the agreement is terminated by either party, all outstanding fees, including the deposit and applicable VAT, become immediately due.

8.2 Collection:
QuantumSabre reserves the right to engage third-party collection agencies or pursue legal action to recover unpaid fees. Any associated costs will be borne by the Client.

Intellectual Property Rights (IPR)

1. Ownership of Intellectual Property

1.1 QuantumSabre’s Intellectual Property
QuantumSabre retains all rights, title, and interest in and to:

  • Proprietary tools, methodologies, software, and frameworks used to deliver services.
  • Pre-existing intellectual property owned by QuantumSabre prior to the engagement.
  • Any enhancements, modifications, or derivative works created during the course of the engagement, except for specific deliverables produced solely for the Client.

1.2 Client’s Intellectual Property
The Client retains all rights, title, and interest in and to:

  • Data, systems, and infrastructure owned by the Client.
  • Any proprietary information or intellectual property provided to QuantumSabre for the purpose of delivering services.

1.3 Deliverables
Ownership of final deliverables, such as reports, recommendations, or training materials, will:

  • Be transferred to the Client upon full payment of all fees, plus VAT, unless otherwise specified in the Statement of Work (SOW).
  • Exclude any pre-existing or proprietary materials owned by QuantumSabre that may be embedded in or used to create the deliverables.

2. Licensing Rights

2.1 License to Use Deliverables
Upon payment in full, QuantumSabre grants the Client a perpetual, non-exclusive, and non-transferable license to use the deliverables solely for internal business purposes, unless otherwise agreed.

2.2 QuantumSabre’s Proprietary Tools
The Client may be granted a limited, non-exclusive license to use QuantumSabre’s proprietary tools, methodologies, or software if they are embedded in the deliverables or required for their use. This license:

  • Is restricted to the agreed scope of the engagement.
  • Does not permit distribution, modification, or resale of the proprietary tools without QuantumSabre’s written consent.

3. Confidentiality of Intellectual Property

3.1 The Client agrees not to:

  • Disclose, copy, or reverse-engineer any proprietary tools, methodologies, or frameworks used by QuantumSabre without prior written approval.
  • Share the deliverables with third parties, except as required by law or with QuantumSabre’s consent.

3.2 QuantumSabre agrees to:

  • Protect the confidentiality of any Client-owned intellectual property shared for the purposes of the engagement.
  • Use such intellectual property solely for the agreed scope of work.

4. Third-Party Intellectual Property

4.1 Incorporation of Third-Party Tools
QuantumSabre may use third-party software, tools, or materials to deliver services. The rights to use such tools are governed by the licensing terms of the respective third-party providers.

4.2 Client Responsibilities
The Client is responsible for ensuring compliance with the terms of any third-party licenses required for the engagement. QuantumSabre will provide guidance on any such requirements when applicable.

5. Infringement and Liability

5.1 Warranty Against Infringement
QuantumSabre warrants that all proprietary materials and deliverables provided to the Client do not infringe on the intellectual property rights of third parties.

5.2 Client Indemnification
The Client agrees to indemnify QuantumSabre against any claims arising from:

  • The use of Client-provided intellectual property.
  • Any unauthorized use of QuantumSabre’s proprietary materials or deliverables.

5.3 QuantumSabre Indemnification
QuantumSabre agrees to indemnify the Client against claims arising from third-party allegations of intellectual property infringement related to materials provided by QuantumSabre.

6. Modifications and Derivative Works

6.1 Client Modifications
The Client may modify deliverables provided by QuantumSabre for internal use, provided that such modifications:

  • Do not violate QuantumSabre’s proprietary rights.
  • Do not distribute or make derivative works available to third parties without prior written consent.

6.2 QuantumSabre Enhancements
QuantumSabre reserves the right to use generic learnings or improvements arising from the engagement to enhance its services, tools, and methodologies, provided that such usage does not disclose the Client’s confidential information.

7. Termination and IPR

7.1 Upon termination of the agreement:

  • QuantumSabre retains ownership of all proprietary materials.
  • The Client retains the license to use any completed deliverables for which full payment, plus VAT, has been made.

7.2 Unfinished deliverables or unpaid materials remain the sole property of QuantumSabre.

Limitation of Liability

1. General Liability

1.1 QuantumSabre is committed to providing services professionally and with due diligence. However, the Client acknowledges that no cybersecurity solution can guarantee complete immunity from threats, and QuantumSabre’s liability is limited as follows:

  • QuantumSabre shall not be held liable for any loss, damage, or disruption caused by cyberattacks, security breaches, or other external events beyond QuantumSabre’s reasonable control.
  • Liability is limited to the extent set out in this agreement and subject to applicable laws.

2. Liability Cap

2.1 Financial Cap:
QuantumSabre’s total liability under or in connection with this agreement, whether in contract, tort (including negligence), or otherwise, is limited to the total fees paid by the Client for the specific service giving rise to the claim during the 12 months preceding the event.

2.2 Exclusions from Cap:
The limitation does not apply to:

  • Liability arising from QuantumSabre’s gross negligence, fraud, or willful misconduct.
  • Claims related to personal injury or death caused by QuantumSabre’s negligence (if applicable under local law).

3. Exclusions of Liability

3.1 Indirect or Consequential Losses:
QuantumSabre shall not be liable for:

  • Loss of profits, revenue, or business opportunities.
  • Loss of or damage to data, unless caused by QuantumSabre’s breach of its obligations.
  • Any indirect, incidental, or consequential losses, even if QuantumSabre has been advised of the possibility of such damages.

3.2 Third-Party Issues:
QuantumSabre is not responsible for:

  • Failures, disruptions, or vulnerabilities in third-party systems or software used by the Client.
  • Breaches or damages arising from the Client’s failure to follow recommendations or implement advised security measures.

3.3 Client-Supplied Information:
QuantumSabre shall not be liable for errors or failures caused by inaccurate, incomplete, or misleading information provided by the Client.

4. Force Majeure

4.1 QuantumSabre shall not be held liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters, pandemics, or extreme weather events.
  • Acts of war, terrorism, or civil unrest.
  • Technical failures, power outages, or interruptions in internet connectivity.
  • Changes in laws, regulations, or government policies affecting the delivery of services.

4.2 In such cases, QuantumSabre will make reasonable efforts to resume service as soon as practicable.

5. Client Responsibilities

5.1 Mitigation of Damages:
The Client agrees to take all reasonable steps to mitigate any losses resulting from cybersecurity incidents or issues.

5.2 Compliance with Advice:
QuantumSabre’s liability may be reduced or eliminated if the Client fails to implement security measures or recommendations provided during the engagement.

6. Claim Process

6.1 Notice of Claim:
The Client must notify QuantumSabre of any claims within [insert timeframe, e.g., 30 days] of becoming aware of the issue.


6.2 Limitation Period:
No claims may be brought against QuantumSabre more than [insert timeframe, e.g., 12 months] after the date on which the Client became aware (or should reasonably have become aware) of the event giving rise to the claim.

7. No Warranties

7.1 QuantumSabre provides its services “as-is” and does not warrant:

  • That all vulnerabilities, threats, or risks will be identified or mitigated.
  • That the Client’s systems will be fully protected against future attacks or breaches.

8. Indemnification

8.1 The Client agrees to indemnify and hold QuantumSabre harmless from any claims, damages, or liabilities arising from:

  • The Client’s misuse of deliverables or proprietary tools.
  • The Client’s failure to comply with applicable laws or regulatory requirements.

Termination

1. Termination by Mutual Agreement

1.1 Both QuantumSabre and the Client may agree in writing to terminate the agreement at any time.


1.2 Upon mutual termination, all outstanding fees for services rendered up to the termination date become immediately payable.

2. Termination by the Client

2.1 Termination Without Cause:
The Client may terminate the agreement without cause by providing a minimum of 20 working days written notice to QuantumSabre.

  • In such cases, the Client is responsible for paying for all services completed up to the termination date, including the non-refundable deposit and any additional costs incurred.

2.2 Termination for Cause:
The Client may terminate the agreement immediately if QuantumSabre:

  • Breaches any material term of the agreement and fails to rectify the breach within 10 working days after receiving written notice.
  • Becomes insolvent, enters bankruptcy, or is unable to fulfil its obligations.

3. Termination by QuantumSabre

3.1 Termination Without Cause:
QuantumSabre reserves the right to terminate the agreement without cause by providing a minimum of 30 Days written notice to the Client.

  • In such cases, QuantumSabre will refund any fees paid for services not yet rendered, excluding the non-refundable deposit.

3.2 Termination for Cause:
QuantumSabre may terminate the agreement immediately if the Client:

  • Breaches any material term of the agreement and fails to rectify the breach within 14 days after receiving written notice.
  • Fails to make timely payments as outlined in the agreement.
  • Provides false or misleading information that affects QuantumSabre’s ability to deliver services.
  • Engages in activities that violate laws or pose reputational risks to QuantumSabre.

4. Consequences of Termination

4.1 Outstanding Fees:
All outstanding fees, including the non-refundable deposit and any additional costs incurred up to the termination date, become immediately payable upon termination.

4.2 Return of Materials:

  • QuantumSabre will return or securely destroy any Client-owned data, systems, or materials within 14 days of termination, unless otherwise required by law or agreed upon in writing.
  • The Client must return or cease using any proprietary tools, software, or materials provided by QuantumSabre upon termination, unless explicitly licensed for continued use.

4.3 Deliverables:

  • Deliverables completed and paid for in full prior to termination will be provided to the Client.
  • Unfinished or unpaid deliverables remain the sole property of QuantumSabre.

4.4 Service Suspension:
QuantumSabre reserves the right to suspend ongoing services during the notice period if termination is due to non-payment or breach of terms by the Client.

5. Force Majeure

5.1 If either party is unable to perform their obligations due to circumstances beyond their reasonable control (e.g., natural disasters, acts of war, government actions), the agreement may be terminated by written notice without liability for unfulfilled obligations.


5.2 Both parties agree to settle outstanding fees for services rendered up to the force majeure event.

6. Survival of Terms

6.1 The following terms shall survive termination of the agreement:

  • Confidentiality and Data Protection.
  • Intellectual Property Rights (IPR).
  • Limitation of Liability.
  • Indemnification provisions.
7. Notice Requirements

7.1 All termination notices must be provided in writing and delivered via:

  • Email to the designated contact provided in the agreement.
  • Registered mail to the address listed in the agreement.

7.2 Notices will be considered received:

Three business days after dispatch for registered mail.

On the same business day for emails sent before 5:00 PM local time, or the next business day if sent after.

Force Majeure

1. Definition

1.1 Force Majeure refers to unforeseen events or circumstances beyond the reasonable control of either party, which prevent or delay the performance of their obligations under this agreement. These events may include but are not limited to:

  • Natural disasters (e.g., earthquakes, floods, hurricanes, or other acts of God).
  • Acts of war, terrorism, or civil unrest.
  • Government actions, regulations, or orders (e.g., embargoes, sanctions, or changes in law).
  • Pandemics, epidemics, or public health emergencies.
  • Utility or communication outages, including power failures or internet disruptions.

2. Effect of Force Majeure

2.1 If either party is unable to perform its obligations due to a Force Majeure event:

  • The affected party must notify the other party in writing as soon as reasonably possible, providing details of the event and the anticipated impact on their obligations.
  • The affected obligations will be suspended for the duration of the Force Majeure event.

2.2 Both parties agree to use reasonable efforts to mitigate the effects of the Force Majeure event and resume performance as soon as practicable.

3. Exclusions

3.1 A Force Majeure event does not relieve either party of their obligation to pay any outstanding fees for services already rendered.

3.2 Force Majeure does not apply to:

  • Delays or failures caused by negligence or a lack of reasonable planning.
  • Obligations relating to confidentiality, intellectual property rights, or payment of undisputed invoices.

4. Termination Due to Prolonged Force Majeure

4.1 If a Force Majeure event prevents the performance of obligations for more than 60 days, either party may terminate the agreement by providing written notice to the other party.

4.2 Upon termination:

  • QuantumSabre will refund any fees paid for services not rendered, excluding the non-refundable deposit.
  • Both parties will settle outstanding fees for services performed prior to the Force Majeure event.

5. Notice Requirements

5.1 The party invoking Force Majeure must notify the other party in writing as soon as practicable, providing:

  • A description of the event.
  • An estimate of the duration of the event and its impact on obligations.
  • Steps being taken to mitigate the impact.

6. Resumption of Obligations

6.1 The affected party must promptly resume its obligations once the Force Majeure event has ended.


6.2 The timelines and deliverables under the agreement will be adjusted as mutually agreed to account for the period of disruption.

7. Governing Law

7.1 The application and interpretation of Force Majeure under this agreement will be governed by the laws of [insert governing jurisdiction].

QuantumSabre Data Protection Policy

1. Introduction

QuantumSabre is committed to protecting the privacy and security of personal data. This policy outlines how we collect, use, store, and protect data in compliance with applicable data protection laws.

2. Data Collection

2.1 QuantumSabre collects personal data necessary for service delivery, such as names, contact information, and payment details.

2.2 All data is collected with the Client’s consent and used exclusively for the agreed purposes.

3. Data Use

3.1 Data is used to:

  • Deliver agreed services.
  • Maintain Client communication.
  • Improve our service offerings.

4. Data Storage

4.1 Data is stored securely on encrypted servers with restricted access. 4.2 Data is retained only for as long as necessary to fulfill contractual obligations or as required by law.

5. Data Sharing

5.1 QuantumSabre does not sell or share Client data with third parties. 5.2 Data may be shared with trusted subcontractors for operational purposes, subject to strict confidentiality agreements.

6. Client Rights

6.1 Clients have the right to:

  • Access their data.
  • Request corrections to inaccurate data.
  • Request deletion of data, where applicable.

7. Security Measures

7.1 QuantumSabre employs military-grade security measures, including encryption, regular audits, and strict access controls, to safeguard data.

8. Breach Notification

8.1 In the event of a data breach, affected Clients will be notified within 72 hours, along with measures being taken to mitigate the issue.

9. Contact Information

For questions or concerns regarding data protection, please contact us at:

  • Email: quantumsabre@protonmail.com
  • Phone: 01707691944

Governing Law

1. Applicable Law

1.1 This agreement, including all matters relating to its validity, construction, interpretation, and enforcement, shall be governed by and construed in accordance with the laws of England and Wales.

2. Jurisdiction

2.1 The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes or claims arising out of or in connection with this agreement, including its formation, performance, termination, or interpretation.


2.2 Any proceedings shall be conducted in the English language unless otherwise agreed in writing.

3. Compliance with Local and International Laws

3.1 QuantumSabre and the Client agree to comply with all applicable laws and regulations of England and Wales.

3.2 If the Client operates outside England and Wales, the Client is solely responsible for ensuring that their use of QuantumSabre’s services complies with local laws and regulations in their respective jurisdictions.

4. Dispute Resolution

4.1 Before initiating legal proceedings, both parties agree to attempt to resolve disputes amicably through negotiation.

4.2 If resolution is not achieved through negotiation, disputes may be referred to:

  • Mediation: Both parties may agree to mediate disputes using an accredited mediator in England.
  • Arbitration (if agreed in writing): Arbitration will follow the rules of the London Court of International Arbitration (LCIA) or another mutually agreed arbitration body, with the seat of arbitration in London.

5. Severability of Terms

5.1 If any provision of this agreement conflicts with the laws of England and Wales or is held invalid by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions will remain in full force and effect.

6. Enforcement of Judgments

6.1 Judgments made in the courts of England and Wales shall be enforceable in all jurisdictions where enforcement is legally permissible, subject to applicable local laws.

Penetration Testing

Comprehensive testing designed to identify and exploit vulnerabilities in Customer’s systems, providing actionable insights for remediation.

Testing Types:

  • External Penetration Testing: Focused on external-facing networks and applications.
  • Internal Penetration Testing: Simulating insider threats.
  • API Testing: Evaluating application program interfaces for vulnerabilities.
  • Red Team Exercises: Simulating advanced attack scenarios with real-time threat exploitation.

Deliverables:

  • Detailed testing reports with prioritized risk levels.
  • Recommendations for remediation.

Customer Obligations:

  • Backup all critical data prior to testing.
  • Provide access to necessary systems and applications.


Managed Cybersecurity Services

QuantumSabre’s Managed Cybersecurity Services provide comprehensive protection through real-time threat detection, response capabilities, and managed security strategies to safeguard the Customer’s operations and digital assets.

Included Services:

  • Deployment and management of security tools, including endpoint protection, firewalls, and SIEM platforms.
  • 24/7 monitoring and incident alerting through a centralized Security Operations Centre (SOC).
  • Regular vulnerability assessments and threat intelligence reporting.

Incident Response Services

Rapid-response services to address, contain, and remediate cybersecurity incidents, including data breaches and ransomware attacks.

Response Time:

  • Initial triage within 3 hours of incident notification.
  • Forensic analysis and containment recommendations provided within agreed timelines.

Scope:

  • Comprehensive post-incident reporting.
  • Identification and classification of incidents.
  • On-site or remote digital forensics as required.

Compliance Support Services

Specialized support for achieving and maintaining certifications like ISO 27001, Cyber Essentials, PCI DSS, and SOC 2.

Offerings Include:

  • SOC 2: Preparation for CPA audits and technical compliance alignment.
  • ISO 27001: Gap analysis, implementation support, and internal audits.
  • Cyber Essentials: Self-assessment guidance and advanced certification services.
  • PCI DSS: Policy creation, technical control implementation, and certification readiness support.

Cybersecurity Awareness Training Programs

Tailored cybersecurity training to enhance organizational resilience against cyber threats.

Delivery Methods:

  • Online training modules with associated exams.
  • On-site or virtual workshops.
  • Customizable phishing simulations to assess employee awareness.

Reporting:

Adoption metrics and exam results provided via a customer portal.