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Objective
- Assist vendors in understanding vulnerabilities and support them in mitigating risks through patches or workaround solutions.
- Enable QuantumSabre to gain insights into vendor resolutions to develop additional protections in QuantumSabre’s security solutions and services.
- Raise awareness within the information security community and the public, highlighting methods to reduce risks through vendor-released patches, workarounds, and preventive measures.
Goals
- Educate vendors on identified vulnerabilities and facilitate the development of appropriate solutions to minimize associated risks.
- Equip QuantumSabre with insights from vendor resolutions to strengthen its products and services.
- Inform the cybersecurity community and the public about the vulnerability, sharing actionable risk reduction strategies and preventive measures.
Key Terms
- Vendor: The entity or team managing the software, hardware, or systems associated with the identified vulnerability.
- Initial Notification Date: The first instance QuantumSabre reaches out to the vendor about the issue.
- Time Standards: All referenced dates and times are relative to QuantumSabre’s operating time zone.
- Days Counted: All durations are calculated in calendar days unless specified otherwise.
Policy Framework
- Vendor Response Period:
- Vendors are given up to 14 days from the initial notification to respond.
- QuantumSabre will attempt contact three times within this period.
- If no response is received within 14 days, QuantumSabre will assess client risks and may proceed with notifying its clients about the vulnerability.
- Support for Resolution:
- QuantumSabre will make reasonable efforts to provide vendors with details needed to understand and address the issue, including environment configurations and reproduction steps.
- Communication Expectations:
- Vendors should provide consistent updates about their progress toward resolving the issue.
- A lack of communication for over 30 days may result in QuantumSabre considering the vendor unresponsive, prompting possible public disclosure.
- Acknowledgment of Discovery:
- Vendors are encouraged to acknowledge QuantumSabre’s contributions and credit the researcher responsible for identifying the issue.
- Suggested credit: “Acknowledgment to [researcher name] from the QuantumSabre Security Team for identifying this vulnerability in [vendor name].”
- Coordinated Disclosure:
- Vendors are encouraged to collaborate with QuantumSabre to ensure synchronized public announcements about the vulnerability and its remediation.
- Resolution Timeline:
- Vendors are allotted a maximum of 90 days from the initial notification date to release a patch or workaround. Beyond this period, QuantumSabre may proceed with public disclosure.
- Third-Party Disclosure:
- If the vulnerability is publicly disclosed by another party during this timeline, QuantumSabre will treat the information as public and collaborate with the vendor to expedite communication and resolution.
- Active Exploitation Protocol:
- If the vulnerability is being actively exploited, QuantumSabre will engage with the vendor to prioritize a faster disclosure timeline, potentially as short as seven days, depending on the scope of exploitation.
- Delayed Technical Details Release:
- For vulnerabilities deemed critical, QuantumSabre may withhold technical exploitation details or proof-of-concept code for up to 14 days following public disclosure to allow organizations to implement necessary protections.