Support
Get help, guides, and technical support
Firegate Support
Welcome to the Firegate Support Centre. Whether you need help setting up your Security Box, using Firegate VPN, or registering your device, you’ll find all the resources and contact options here.
Product Setup & Operation
Learn how to install and use your Firegate Security Box. Step-by-step guides for home, office, and SMB setups.
View Setup Guides →Firegate VPN
Download Firegate VPN for your device, scan your QR code, and connect with one click. Multi-platform guides available.
VPN Instructions →Product Registration
Register your Firegate Security Box to activate your warranty and receive critical firmware updates.
Register Device →Warranty & Returns
All Firegate devices come with a two-year limited hardware warranty. Learn about our repair policy.
Warranty Policy →Troubleshooting
Common setup issues, LED status meanings, and network diagnostics explained in simple steps.
Read FAQ →Contact Support
Can’t find what you need? Our specialist support team is ready to help you via email.
Email Support →Need Immediate Assistance?
Email us at support@quantumsabre.com
Direct Support: +44 (0)755 5513312 (Mon–Fri, 9 AM – 5 PM)
