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Public Wi-Fi and Customer Networks

3 min read

Providing public Wi-Fi is now an expected part of many customer-facing businesses. Cafés, restaurants, retail stores, salons, and waiting areas all rely on guest internet access to improve customer experience. At the same time, allowing unknown devices onto your network introduces risk.

Firegate is designed to protect businesses that offer public or guest Wi-Fi by creating a clear, controlled digital boundary between customer devices and internal systems — without slowing the connection or complicating setup.


Why public Wi-Fi creates risk #

Public and guest networks are inherently unpredictable.

Customer devices may be:

  • Unmanaged or outdated
  • Infected with malware
  • Misconfigured or insecure
  • Actively scanning for other devices

On traditional networks, guest devices often share the same infrastructure as business systems. Once connected, they may be able to communicate with internal devices, payment systems, printers, or staff computers.

This creates unnecessary exposure and increases the risk of:

  • Data leakage
  • Malware spreading internally
  • Abuse of network resources
  • Disruption to business operations

Firegate removes this exposure by enforcing control at the network level.


A clear boundary between guests and business systems #

Firegate establishes a professional-grade security perimeter at the edge of the network.

All traffic entering and leaving the network is inspected and controlled in real time. Guest devices are prevented from interacting with internal systems, while business-critical traffic remains protected and isolated.

Firegate allows businesses to:

  • Offer fast, open Wi-Fi to customers
  • Protect internal systems from guest devices
  • Prevent lateral movement across the network
  • Maintain stability even during peak usage

This separation happens automatically, without complex configuration or ongoing management.


Designed for customer-facing environments #

Firegate is well suited to environments where many unknown devices connect daily, including:

  • Cafés and coffee shops
  • Restaurants and hospitality venues
  • Retail stores and shopping spaces
  • Salons and studios
  • Clinics and waiting rooms
  • Co-working and shared spaces

In these settings, reliability matters as much as security. Firegate operates inline without introducing noticeable latency, ensuring customer internet remains fast and responsive.


No disruption to customer experience #

Security should never be visible to customers.

Firegate:

  • Does not slow down browsing or streaming
  • Does not require customer apps or logins
  • Does not introduce intrusive warnings or blocks
  • Does not rely on cloud-based traffic routing

Customers experience a normal, fast internet connection, while Firegate quietly enforces protection in the background.


Protection without ongoing management #

Firegate is designed for businesses that want strong protection without daily oversight.

There are:

  • No dashboards requiring constant attention
  • No per-device configuration
  • No subscriptions or feature tiers
  • No dependence on staff technical expertise

Security logic is kept up to date automatically, allowing businesses to focus on operations rather than network administration.


Privacy-first by design #

Firegate protects public and customer networks without monitoring individuals.

There is:

  • No tracking of customer activity
  • No behavioural profiling
  • No data harvesting
  • No cloud-based analysis

All inspection and enforcement occur locally on the Firegate device. Business and customer traffic remain private and under your control.


What this means in practice #

With Firegate in place:

  • Customer devices are isolated from internal systems
  • Business infrastructure is protected automatically
  • Public Wi-Fi remains fast and reliable
  • Risk from unknown devices is significantly reduced

Firegate allows businesses to offer public internet access confidently — without compromising security, performance, or privacy.

For customer-facing environments, Firegate provides a quiet, dependable security boundary that protects your network while keeping your doors open.

Updated on 11 February 2026

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Table of Contents
  • Why public Wi-Fi creates risk
  • A clear boundary between guests and business systems
  • Designed for customer-facing environments
  • No disruption to customer experience
  • Protection without ongoing management
  • Privacy-first by design
  • What this means in practice

QuantumSabre Ltd.

Digital Perimeter Defence Systems

31 Leigh Common
Welwyn Garden City
AL7 4NL, United Kingdom

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Company No: 15099899
VAT No: GB 483779726
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