Virgin Media Customers
Because Every Home and Business Deserves Real Cybersecurity.
Virgin Media customer? Don’t worry — we’re here to help.
Virgin works a bit differently from other providers — but your Firegate Security Box still works perfectly.
Virgin Media
Virgin Media uses coaxial cables, not standard fibre or DSL. Because of this, you must use the Virgin Hub — you can't plug your own router or security box directly into the wall.
Unlike other providers, Virgin's Hub is locked and acts as both a modem and router. Even if "modem-only mode" is available, the Hub must always be first in the chain.
Fiber Cable Providers
Fibre broadband providers like BT, EE, Sky, and Vodafone use fibre-optic or DSL cables that connect directly to your home through a standard wall socket or Openreach box.
These connections usually go into a separate modem or router — and that’s what makes them different from Virgin.
1. Keep Your Virgin Hub
Virgin uses coaxial (TV-style) cables, so the Virgin Hub must remain the first device in your network. You cannot replace it, but you have to switch to modem mode.
2. Plug In Your Firegate Box
Connect the Firegate box to the Virgin Hub using a standard Ethernet cable. This allows traffic to be scanned and filtered.
3. Add Your Own Router
Connect your own WiFi router to the Firegate box. This ensures all your devices go through the protection system.
4. You're Fully Protected
Every device in your home is now protected — with real-time filtering, deep packet inspection, and zero configuration required.
Firegate Network Security Box – Home Edition
Plug-and-Play digital perimeter defence for families and home offices.
No subscription. No cloud. Just simple, automatic protection.
- ✅ Plug & Play Setup – connect two cables and it’s live instantly.
- ✅ No Subscription – one-time purchase, lifetime use.
- ✅ Free Private VPN – encrypted gateway for all devices.
- ✅ Automatic Threat Detection – blocks phishing, malware, and trackers.
- ✅ Privacy First – no data collection or cloud link.
Bundle Includes:
- 🔹 1× Firegate Home Edition Security Box
- 🔹 1× Power Supply Adapter (EU/UK plug)
- 🔹 1× 1.5 m Blue Ethernet Cable
- 🔹 1× 1.5 m Red Ethernet Cable (for bridge setup)
- 🔹 Quick Start Setup Instructions
- 🔹 Official Warranty Card (1 Year Coverage)
Firegate Network Security Box – Business Edition
Plug-and-Play digital perimeter defence for small offices and remote teams.
No subscription. No cloud dependency. Enterprise-grade protection made simple.
- ✅ Plug & Play Setup – connect and protect your network in minutes.
- ✅ No Subscription – single purchase, lifetime business use.
- ✅ Secure VPN Gateway – encrypted remote access for staff and partners.
- ✅ Real-Time Threat Detection – blocks ransomware, phishing, and data theft.
- ✅ Privacy First – no cloud analytics or tracking data ever leaves your site.
Bundle Includes:
- 🔹 1× Firegate Business Edition Security Box
- 🔹 1× Power Supply Adapter (EU/UK plug)
- 🔹 1× 1.5 m Blue Ethernet Cable
- 🔹 1× 1.5 m Red Ethernet Cable (for bridge setup)
- 🔹 Quick Start Setup Instructions
- 🔹 Official Warranty Card (1 Year Coverage)
FIREGATE BOX NETWORK — Active Users Across UK & Western Europe
Each glowing dot marks a city with active Firegate Security Box users.
Do you want to discuss your concerned?
Talk to us! We are more than happy to answer any of your question or query.
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